Privacy Policy

Please read these terms carefully before using our services.

Agreement

Terms of service usage

Payments

Billing and refunds

Access

Course accessibility

Security

Data protection

Standard Terms and Conditions

1. Introduction and Acceptance

Welcome to VYING PHYSICS. These terms of service ("Terms") govern your access and use of our website, services, and course content. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Payment Terms through Razorpay

2.1 Payment Processing

All payments are processed securely through Razorpay Payment Solutions Private Limited ("Razorpay"), our authorized payment service provider. By making a payment, you agree to be bound by Razorpay's terms of service in addition to our terms.

2.2 Payment Methods

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • UPI (Unified Payments Interface)
  • Net Banking
  • Wallets

2.3 Payment Terms

  • All payments must be made in Indian Rupees (INR)
  • Payment confirmation is subject to verification by Razorpay
  • You must provide accurate and complete payment information
  • We reserve the right to modify prices at any time

3. Security and Data Protection

3.1 Payment Security

  • All transactions are encrypted using industry-standard SSL technology
  • Payment data is handled securely by Razorpay in compliance with PCI DSS standards
  • We do not store your credit card or banking information
  • Multiple authentication checks are performed for secure transactions

3.2 Data Protection

Your personal and payment information is protected according to Indian data protection laws and regulations.

4. Refunds and Cancellation

4.1 Refund Policy

  • Refund requests must be submitted within 7 days of purchase
  • Processing time: 5-7 working days for the amount to reflect in your bank account
  • Refunds will be processed to the original payment method used for the purchase
  • The exact refund amount will be clearly communicated to the customer

4.2 Cancellation Policy

  • Cancellation requests must be made before accessing course content
  • After accessing course content, cancellations are subject to our refund policy
  • We reserve the right to cancel services in case of violation of terms

5. Prohibited Activities

  • Using invalid or unauthorized payment methods
  • Attempting to manipulate or bypass our payment system
  • Sharing account access or course materials
  • Making fraudulent refund claims
  • Any activity that violates applicable laws or regulations

6. Liability and Indemnification

We shall not be liable for any payment processing issues, delays, or failures caused by Razorpay or your payment provider. You agree to indemnify and hold us harmless from any claims arising from your use of our payment services.

7. Contact Information

Contact Details

  • Phone: 9817135345
  • Operating Hours: Monday to Friday, 9 AM - 6 PM IST
  • Email: vying4physics@gmail.com
  • Operating Address: Flat no - J257, Tropica society, Ravet, Pimpri Chinchwad, Pune 412101

For urgent support or payment-related queries, please contact us during business hours.